Thank you for your support of Mata Traders and of fair trade! Mata will ship your order within 2 working days if stock is available. If you place your order on a weekend or holiday, we'll ship it by the next available working day during normal business hours. You will be notified via email if stock is unavailable for immediate shipping.
We accept Visa, MasterCard, Discover and American Express.
The standard method of shipping purchases from Mata Traders is USPS First Class mail. Other expedited shipping arrangements may be selected at check out.
Please allow 3-7 business days after order ships out for delivery via USPS First Class to continental US addresses, unless expedited service is confirmed.
|Order Value||Please Add:|
|Up to $50||$6.95|
|$50.01 - $100||$8.95|
|$100.01 - $150||$10.95|
|$150.01 - $250||$12.95|
For shipping to Canada, add $12.00 to shipping costs shown above for USPS Priority Mail International orders and allow 6-10 business days after shipping for delivery.
For shipping internationally, add $20.00 to shipping costs shown above for USPS Priority Mail International orders and allow 10-15 business days after shipping for delivery.
As Mata Traders’ fulfillment warehouse is located in Illinois, residents of this state only are subject to a Cook County sales tax rate of 9.50% as a result of online purchases.
We value your business and want you to be completely satisfied with your purchase. If you are unsatisfied with your purchase for any reason, we can offer a full refund for merchandise returned unused within 30 days of receipt. Returns after 30 days will receive store credit for the current selling price of the merchandise. Returns will not accepted after 90 days.
Mail returns to:
5215 N. Ravenswood Ave., Ste. 112
Chicago, IL 60640
When making a return, please include your invoice and specify if you would like a refund or exchange; for exchanges, please also specify the desired item(s) and size(s). Refunds will be credited in the original form of payment.
Return shipping charges will not be refunded. We recommend using a trackable return method purchasing, as Mata Traders cannot be responsible for lost or stolen return shipments. Please allow one week processing time on returns and exchanges.
Questions or comments? Email: email@example.com
Call Toll Free: 1-855-HEY-MATA